Privacy Policy for Eatrys, Inc.

At Eatrys, Inc., accessible from https://eatrys.com/, one of our main priorities is the privacy of our users and visitors. This Privacy Policy explains what information we collect, how we use it, and how we protect your information when using our website and mobile applications (collectively, the “Services”).

Consent

By using our Services, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

We collect different types of information to provide and improve our Services, including:

• Personal Information: Such as your name, email address, phone number, and payment details when you create an account or contact us.
• Device Information: Such as your IP address, device ID, browser type, and operating system.
• Usage Data: Information on how you use our app or website, including page interactions, clicks, and time spent.
• Location Data:
  • Our app collects and uses your precise or approximate location to show nearby food trucks and allow vendors to broadcast their live locations.
  • For customers, location data helps you discover nearby food trucks and receive accurate directions.
  • For vendors, location data allows you to update your truck’s live position on the map when you mark yourself as “open.”
  • Location data is only collected when the app is open and permission has been granted by the user.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services
• Display live locations of vendors and nearby food trucks
• Enable pickup orders and manage user accounts
• Improve, personalize, and expand our Services
• Understand and analyze how you use our app
• Develop new features and functionality
• Communicate with you, including for support and updates
• Prevent fraud and ensure user safety

Location Permissions

Eatrys requires your location permission for certain features to function properly:

• “Allow While Using the App” – This allows us to show nearby food trucks or display your truck’s live location.
• You can disable or change this permission anytime in your device settings. However, certain features (like live map and vendor broadcasting) may not work properly without it.

Log Files

Eatrys, Inc. follows a standard procedure of using log files. These files log visitors when they use the app or website. The information collected by log files includes IP address, browser type, Internet Service Provider (ISP), date and time, referring/exit pages, and number of clicks. These are not linked to any personally identifiable information.

Third-Party Services

We may use third-party services to help provide our app’s functionality (such as maps, analytics, or payment processing). These third parties may have access to limited information necessary to perform their tasks on our behalf and are obligated not to disclose or use it for other purposes.

Advertising and Analytics

We may use third-party analytics tools or advertising networks that use technologies like cookies or identifiers to collect information about your use of the app to improve performance and show relevant content. Eatrys, Inc. has no control over these third-party cookies or technologies.

Data Retention

We retain personal data only for as long as necessary to provide the Services and comply with legal obligations. Location data is not stored permanently unless needed for active service functions such as order pickup tracking or vendor verification.

Security

We take appropriate measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Data Protection Rights

You have the right to:

• Access, correct, or delete your personal data
• Restrict or object to the processing of your data
• Withdraw consent at any time (for example, disable location access)

If you wish to exercise any of these rights, please contact us at contact@eatrys.com.

Children’s Privacy

Eatrys, Inc. does not knowingly collect any personal information from children under the age of 13. If you believe your child has provided personal data through our app, please contact us immediately and we will remove it from our systems.

Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new “Last Updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Eatrys, Inc.
Email: contact@eatrys.com
Website: https://eatrys.com/

Last updated: November 2025